Nedbank Group | Sustainbility contact details

GRI Financial Services Sector Supplement

GRI1 FSSS2	Topic	Page	Description
FS1	Description of policies with speciﬁc environmental and social components applied to business lines		Sustainability development performance review:
		85	• Responsible lending for sustainable success.
		96 – 111	• Environmental sustainability.
		112 – 135	• Social sustainability.
		136 – 151	• Cultural sustainability.
		372 – 423	Risk and balance sheet management review
			Enterprise governance and compliance review:
		432	• Ethics and corporate accountability.
FS2	Description of procedures for assessing and screening environmental and social risks in business lines		Sustainability development performance review:
		85	• Responsible lending for sustainable success.
		96 – 111	• Environmental sustainability.
		112 – 135	• Social sustainability.
		136 – 151	• Cultural sustainability.
		372 – 423	Risk and balance sheet management review
			Enterprise governance and compliance review:
		432	• Ethics and corporate accountability.
FS3	Description of processes for monitoring clients’ implementation of and compliance with environmental and social requirements included in agreements or transactions		Sustainability development performance review:
		84 – 85	• Social and environmental risk management.
			Environmental sustainability:
		102 – 104	• Carbon footprint measurement
		106 – 110	• Leading through collaboration.
		110 – 111	• Greening the group’s supply chain.
		111	• Facilitating sustainability through products and services.
			Social sustainability:
		135	• Preferential procurement.
FS4	Description of processes for improving staff competency to implement the environmental and social policies and procedures as applied to business lines		Environmental sustainability:
		102 – 104	• Carbon footprint measurement
		105	• Staff communication, training and engagement.
		105	• Training and related policy acknowledgements.
			Risk and balance sheet management review:
		418	• Money-laundering, terrorist-ﬁnancing and sanctions risk
			management, and fraud risk management.
			Enterprise governance and compliance review:
		432	• Ethics and corporate accountability.
FS5	Interactions with clients/investors /business partners regarding environ- mental and social risk and opportunities	16 – 31	Stakeholder overview
			Sustainability development performance review:
		86 – 95	• Stakeholder engagement.
			Environmental sustainability:
		102 – 104	• Carbon footprint measurement
		106 – 110	• Leading through collaboration.
			Social sustainability:
		124	• Consumer education.
FS6	Percentage of the portfolio for business lines by speciﬁc region, size and sector	1	Group proﬁle
		14	Company structure
		15	Operational footprint
		52 – 79	Business proﬁle
		174 – 177	Nedbank Group Limited eight-year review – statistics and ratios
FS7	Monetary value of products and services designed to deliver a specific social beneﬁt for each business		Environmental sustainability:
		98 – 105	• Managing Nedbank Group’s impact.
		111	• Facilitating sustainability through products and services.
			Social sustainability:
		129	• The Nedbank Afﬁnities.
		132 – 135	• Transforming ﬁnancial services.
			2011 Transformation Report
FS8	Monetary value of products and services designed to deliver a specific environmental beneﬁt for each business line, broken down by purpose		Environmental sustainability:
		98 – 105	• Managing Nedbank Group’s impact.
		106 – 110	• Leading through collaboration
		106	– The Nedbank Green Afﬁnity.
		111	• Facilitating environmental sustainability through products and
			services.
FS9	Coverage and frequency of audits to assess implementation of environmental and social policies and risk assessment procedures	152 – 153	Assurance statement to the directors of Nedbank Group Limited. Group Internal Audit: 2011 Sustainability review – report issued to management.
FS10	Percentage and number of companies held in the institution’s portfolio with which the reporting organisation has interacted on environmental and social issues	14	Company structure
		15	Operational footprint



FS11	Percentage of assets subject to positive and negative environmental and social screening		Sustainability development performance review:
		84 – 85	• Social and environmental risk management.
			Environmental sustainability:
		102 – 104	• Carbon footprint measurement.
		110 – 111	• Greening the group’s supply chain.
			Social sustainability:
		135	• Preferential procurement.
FS12	Voting policies applied to environmental and social issues for shares over which the reporting organisation holds the right to vote shares or advises on voting		No organisations over which Nedbank holds the right to vote shares or advises on voting.
FS13	Access points in the low-populated or economically disadvantaged areas by type		Stakeholder overview: Clients:
		22	• Responsible product/information labelling
		172 – 175	Business proﬁle: Nedbank Retail
			Social sustainability:
		132 – 135	• Transforming ﬁnancial services.
			2011 Transformation Report
FS14	Initiatives to improve access to ﬁnancial services for disadvantaged people		Stakeholder overview: Clients:
		22	• Responsible product/information labelling
			Environment sustainability:
		102 – 104	• Carbon footprint measurement
		107 – 109	• Leading through collaboration – external engagements and
			environmental sustainability initiatives.
		111	• Facilitating sustainability through products and services.
			Social sustainability:
		132 – 135	• Transforming ﬁnancial services.
			2011 Transformation Report
FS15	Policies for the fair design and the sale of ﬁnancial products and services		Stakeholder overview: Clients:
		22	• Responsible product/information labelling
			Risk and balance sheet management review:
		416	• Information and technology risk.
		416	• People risk.
		417	• Financial crime.
		418	• Money-laundering, terrorist-ﬁnancing and sanctions risk
			management.
		422 – 423	• Compliance risk management.
			Enterprise governance and compliance review:
		432	• Ethics and corporate accountability.
FS16	Initiatives to enhance ﬁnancial literacy by type of beneficiary		Social sustainability:
		124	• Consumer education.
			2011 Transformation Report



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