NEDBANK'S SUSTAINABILITY JOURNEY

A REFLECTION ON OUR 2009 SUSTAINABILITY JOURNEY

The past year saw Nedbank Group enhance our integrated sustainability approach through the introduction of an Integrated Group Environmental and Social Business Plan, which links the four sustainability focus areas – economic, environmental, social and cultural sustainability – and which aims to position the bank to capture the benefits that arise from the interconnectedness that exists between these key sustainability focus areas.

Nedbank Group remained committed to our values, our Code of Ethics and Business Conduct, responsible lending practices, sound risk management, competitive governance and compliance, all of which enhance the resilience of the bank – a key success factor in a challenging economic environment.

Being great at listening, understanding clients’ needs and delivering on those needs remain at the heart of ensuring not only the economic sustainability of the bank, but also assist in enhancing the economic sustainability of our clients. We acknowledge that attaining and maintaining worldclass service is a journey of continuous improvement, and we are determined to place more focus on enhancing the Nedbank service experience in 2010.

As transformation is central to both our socioeconomic and cultural sustainability focus areas, Nedbank Group remained committed to continue on our journey to transform our organisation into a truly SA bank, and we are encouraged by our ranking in the list of the most-empowered companies on JSE, and our level-two BEE contributor status.

The past year saw continued focus on carbon awareness, measurement and reduction. By living our commitment to helping address climate change, Nedbank Group became the first SA bank to commit to carbon neutrality – a significant milestone in the group’s ongoing environmental sustainability journey.

Retaining, developing and attracting talent remains core to the overall sustainable success of any organisation and corporate culture is becoming increasingly important as a differentiating factor. During 2009 Nedbank Group continued to foster a culture of caring for the environment and our society and focused a great deal of attention on enhancing sustainability awareness and education. Nedbank offers various opportunities for employees to become engaged in social and environmental initiatives and has provided practical examples demonstrating how to embrace a caring and environmentally aware lifestyle at work and at home.

Selby Baqwa
Group Executive: Enterprise Governance and Compliance

 

 

 

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